Sound Mind Wellness Hub (SMW Hub) Privacy Policy


Last Updated: July 26, 2025

1. Overview

This Privacy Policy explains how SMW Hub (“we,” “our”) collects, uses, shares, and protects personal information when you use our website, book services, or interact with our programs (including nonprofit offerings).

2. Information We Collect

  • Personal Information: Name, email, phone, shipping/billing address, payment information, and any details you provide when booking or signing up for services.

  • Usage Data: IP address, browser type, device info, and website interaction data.

  • Cookies & Tracking: We use cookies to improve site performance and analyze traffic. You can disable cookies in your browser, but some features may not function properly.

3. How We Use Your Information

  • To process orders, bookings, and donations.

  • To communicate with you about services, events, or policy changes.

  • To send marketing communications (with opt-out options).

  • To improve our website, services, and offerings.

  • For compliance with legal obligations.

4. Sharing of Information

We do not sell your data. We share your information only with:

  • Trusted third-party service providers (payment processors, shipping companies, email providers).

  • Legal authorities when required by law.

  • Successors in the event of a merger, acquisition, or restructuring.

5. Data Protection & Retention

  • We use reasonable technical and organizational measures to protect your data.

  • No online system is 100% secure; you use our services at your own risk.

  • We retain personal data only as long as needed for our operations or to comply with legal obligations.

6. Your Rights (GDPR & CCPA Compliance)

Depending on your location, you may have rights to:

  • Request access, correction, or deletion of your data.

  • Opt out of marketing communications.

  • Request information on how your data is shared.

  • To exercise these rights, contact us at contact@kakaakokrystals.com

7. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal data from minors. If we discover such data, we will delete it promptly.

8. Nonprofit Programs

For WWSMW programs, we collect and store donor and participant data under the same protections. Donations are processed securely and are non-refundable.

9. Changes to Privacy Policy

We may update this Privacy Policy as needed. Changes will be posted with the new “Last Updated” date. Continued use of our services constitutes acceptance of any changes.

10. Contact Us

Questions about our Privacy Policy? Contact us at:


Email: contact@kakaakokrystals.com


Phone: 808-428-5810